COVID UPDATE 1. Please reschedule your appointment if you are sick, have a fever, or have been exposed to any illness including COVID-19. 2. The schedule as been reduced to limit the number of patients in the office at one time. We have opened up additional days and times to accommodate as much as possible. Please try to be flexible when scheduling your visits and if you are late to your appointment, we will need to reschedule. 3. Please wash your hands in the bathroom or use hand sanitizer prior to entering our office. A team member will greet you at the front desk and you will complete a screening form with a clean pen. Afterwards a clinical assitant will take your temperature.4. Highly discourage any additional people in the office other than the patient. One parent/guardian is welcome to accompany each child. If a guest is present at the appointment, the guest must wear a mask while in our office and will be screened prior to entering the office. If you need an exeception, please call prior to your appointment and we will try to accomidate. Following the appointment, a written update will be given to each patient under 18. 5. We will schedule your next visit for you-if the time or date does not work for your schedule please call or email us to reschedule and provide us three days/time ranges that you are available (ie- Monday afternoons, earliest any day ect)6. If you have any insurance or account questions please email ortho@willowbendbraces.com and provide detailed information. Our response time may be delayed, but we promise we will get back with you! If you do not get a response in a week, please follow up again 7. All magazines, coffee supplies, and toys will be removed from the waiting room.8. Additional measure have been taken to ensure your safety and the safety of our staff: air purifiers/air scrubbers have been installed, additional PPE will be used, and treatment procedures have been modified. All employees are required to wear masks at all times. This is a preventative measure and is not indicative of anyone having or carrying the virus. Frequent sanitation of common areas include waiting and exam rooms will occur and deep cleaning every night. Informed Consent from the American Association of Orthodontics:Thank you for your continued trust in our practice. As with the transmission of any communicable disease like a cold or the flu, you may be exposed to COVID-19, also known as “Coronavirus,” at any time or in any place. Be assured that Willow Bend Orthodontics have always followed state and federal regulations and recommended universal personal protection and disinfection protocols to limit transmission of all diseases in our office and continue to do so. Despite our careful attention to sterilization, disinfection, and use of personal barriers, there is still a chance that you could be exposed to an illness in our office, just as you might be at your gym, grocery store, or favorite restaurant. “Social Distancing” nationwide has reduced the transmission of the Coronavirus. Although we have taken measures to provide social distancing in our practice, due to the nature of the procedures we provide, it is not possible to maintain social distancing between the patient, orthodontist, orthodontic staff and sometimes other patients at all times. Although exposure is unlikely, coming to your appointment assumes you assume this risk and consent to treatment at this time. If you do not consent, please call or email and we can reschedule your appointment for a future date. Please call our office at 972-732-1400 or email ortho@willowbendbraces.com if you have any questions or concerns. Thank you for understanding! Remember SMILES are contagious too!